Genpact is looking to hie an Innovation leader - Display a thorough understanding of G's Digital Compendium and position those credibly during stakeholder / leadership interactions and also drive implementation of digital led transformation projects within the transition function.
Technology depth - credible experience with Digital (including mobile, workflow, AI, RPA analytics, agile, design led development)
Accelerate Transition revenue through proposing value-led Transition solutions for clients
Would lead and drive Innovation & Transformation with in Transitions function. Must have experience towards Digital, Strategy and Transformation.
Deliver more strategic/large/complex projects and make the function Digitally savvy
Excellent with Digital landscape understanding, should be a design thinking expert
Should be an Individual Innovator, extremely curious and who can challenge the leadership to reshape the DNA
Someone who can look at this as an R&D function and bring in new ideas along with product development
How does the role add value?
The role demands the Transition Innovation Leader to be multifaceted and be able to skilfully manage all successfully -
As an Innovation leader - Display a thorough understanding of G's Digital Compendium and position those credibly during stakeholder / leadership interactions and also drive implementation of digital led transformation projects within the transition function
As a thought-invoking, innovative storyteller and a reliable trusted business advisor, the Transition Innovation Leader would represent transition's portfolio of solutions (artificial intelligence, intelligent automation, design thinking etc.). He/ She will work with our Enterprise digital and blueprint capability teams to identify and architect digital capabilities for transition solutions.
Be a follower and promoter of Global Outlook - Leverage Global insights by being curious and constantly innovating through internal/external intelligence. The Transitions Innovation leader should understand Market / Industry realities, opportunities and threats and build an awareness of the domain, products and service lines within the industry in order to build our Digital portfolio for transitions.
As a P&L owner, accelerate our revenue growth by creating differentiation and competitive
Chief Information Officer (CIO)
Who is Genpact?
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details - all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies' ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we'll be there with you - putting data and digital to work to create bold, lasting results - because transformation happens here.
Genpact began in 1997 as a business unit within General Electric. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company. Bain Capital became Genpact's largest shareholder in November 2012, with the strategic objective to grow the company further. Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$491.90 million to 77,000+ employees and annual revenues of US$2.57 billion as of December 31, 2016.
Based on our unique heritage and beginnings as a GE business, Genpact has created a culture that emphasizes customer centricity, teamwork, and continuous improvement. Based on the foundation of unyielding integrity and acting as a compass to guide our thoughts and actions, our values serve as our organization's pillars.
Genpact's operations are a seamless extension of our clients' operations. Our strong operating culture defines our process effectiveness, aimed at delivering measurable business impact and strategic value to our clients. We see our client relationships as strategic, long term, and enduring, which is evident in our 68% Net Promoter Score (NPS) and 90%+ contract renewal rate. We believe that honest and regular client feedback enriches our relationships, so our feedback sessions are one-on-one or revolve around regular client forums that stimulate new thinking and thought leadership. It also enables our clients to share best practices and connect with industry experts and peers. This differentiated Client Advisory Group, consisting of top CXOs, helps us address common client problems, share insights, shape new focus areas and strategies, and further strengthen our client relationships.