Nand Kishor Contributor

Nand Kishor is the Product Manager of House of Bots. After finishing his studies in computer science, he ideated & re-launched Real Estate Business Intelligence Tool, where he created one of the leading Business Intelligence Tool for property price analysis in 2012. He also writes, research and sharing knowledge about Artificial Intelligence (AI), Machine Learning (ML), Data Science, Big Data, Python Language etc... ...

Follow on

Nand Kishor is the Product Manager of House of Bots. After finishing his studies in computer science, he ideated & re-launched Real Estate Business Intelligence Tool, where he created one of the leading Business Intelligence Tool for property price analysis in 2012. He also writes, research and sharing knowledge about Artificial Intelligence (AI), Machine Learning (ML), Data Science, Big Data, Python Language etc...

3 Best Programming Languages For Internet of Things Development In 2018
13 days ago

Data science is the big draw in business schools
186 days ago

7 Effective Methods for Fitting a Liner
196 days ago

3 Thoughts on Why Deep Learning Works So Well
196 days ago

3 million at risk from the rise of robots
196 days ago

Top 10 Hot Artificial Intelligence (AI) Technologies
215031 views

Here's why so many data scientists are leaving their jobs
75426 views

Want to be a millionaire before you turn 25? Study artificial intelligence or machine learning
68460 views

2018 Data Science Interview Questions for Top Tech Companies
59061 views

Google announces scholarship program to train 1.3 lakh Indian developers in emerging technologies
56880 views

Tata Capital Launches Artificial Intelligence based online Chatbot

Mar 28, 2017 | 3891 Views

Tata Capital, the financial services arm of the Tata Group, unveiled its Artificial Intelligence (AI) based online Chatbot which, through its unique natural language and cognitivelearning capabilities, understands and provides a response to individual online queries around its financial services products. Powered by a virtual agent (VA) engine, the online Chatbot represents a huge step forward by Tata Capital towards digitizing the customer journey, both qualitatively and quantitatively. The Chatbot is equipped to handle over 70 percent of the routine customer queries including product information, application trackingand sales & after-sales service. This will not only reduce the dependency on traditional customer servicing platforms, but also enable a better customer experience. The Chatbot's evolving data insights will also help Tata Capital track & measure customer queries, sentiments, satisfaction and more and will help Tata Capital devise a more customer-centric strategy.Speaking about the Chatbot, Ms. Veetika Deoras, COO-Digital Vertical, said, "Tata Capital has always endeavored to stay ahead of the technology curve and the Tata Capital Online Chatbot is another unique Fintech product from Tata Capital, developed to cater to the growing needs of our digital savvy and mobile customersegment which need access to information on the go. Not only will the Chatbot help reduce response time and provide 24X7 support to potential customers, but also has the ability to self-learn and become smarter through frequent customer interactions. We believe that the online chatbot will deliver superior value to our customersseeking routine information about our retail products and services."Since its launch in October 2016, the Tata Capital Chatbot has already responded to over 55,000 queries from website visitors across India. Currently, the Chatbot services Tata Capital's retail products including Personal Loans, Home Loans, Car Loans, Business Loans and Two Wheeler Loans.


Source: Web India