I am a marketing intern at Valuefirst Digital Media. I write blogs on AI, Machine Learning, Chatbots, Automation etc for House of Bots. ...Full Bio
I am a marketing intern at Valuefirst Digital Media. I write blogs on AI, Machine Learning, Chatbots, Automation etc for House of Bots.
Changing Scenario of Automation over the years
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Top 7 trending technologies in 2018
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A Beginner's Manual to Data Science & Data Analytics
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Artificial Intelligence: A big boon for recruitment?
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Top 5 chatbot platforms in India
Artificial Intelligence: Real-World Applications
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Chatbots' role in customer retention
Personalization through Automation
- Apps and Devices: These days, no one should be wasting time acting as a middleman between two devices or applications -- get them talking to one another. Cisco estimates that by 2021, every person in the United States will have 12.9 devices and connections. Automation can send a text to your next appointment when you leave the office, make sure that your office is always stocked with the supplies (and snacks) your staff prefers, automatically silence your phone based on the meetings in your calendar and more.
- Initial Responses: You can't be responding to emails, texts and inquiries around the clock, and automatic responses can help you close that gap. However, no one likes a generic out-of-office message. By creating a library of responses that are set to various times, you can make sure that those who are trying to reach you receive a message that provides concrete details on when you will be in touch. This helps to immediately satisfy your contacts and avoids the possible frustration of those wondering when they will hear from you.
- Prompts for Next Steps: When we were building Contactually, one of the things we learned is that, in business, we take many of the same steps over and over again. So, we developed a series of workflows called Programs -- a customized sequence of actions that will automatically send emails, create tasks for your to-do list and more. If you do something in a similar fashion over and over, it's a prime automation opportunity and one that will save yourself valuable time to put forth towards the more unique tasks that come up.
- Key Events: Go beyond marking birthdays, anniversaries and other significant events on your calendar. Services like Loop & Tie and Eva make it easy to treat people by setting up all your key dates in advance. When the date approaches, the person receives a gift and you get a notification and the kudos for being thoughtful. When your days are filled, this is a sure way to avoid letting a staff member, client or friend or family member feel forgotten.