I am a marketing intern at Valuefirst Digital Media. I write blogs on AI, Machine Learning, Chatbots, Automation etc for House of Bots. ...
Full BioI am a marketing intern at Valuefirst Digital Media. I write blogs on AI, Machine Learning, Chatbots, Automation etc for House of Bots.
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3 ways on how chatbots can help boost e-commerce business
- Being a conversational assistant, chatbots identify the requirements of consumers and give a personalized feel to every conversation. In fact, the AI-powered chatbots make your customers feel that they are having a conversation with a human being. This is because chatbots recognize the typing pattern of every customer and make a conversation accordingly.
- Chatbots act just like salesmen of any brick and mortar shop. They store a buyer's history, and whenever that particular buyer again visits the store, they suggest products with the caption " You may also like this".
- Chatbots act as customer care executive and meet individual customer's query the best possible way while saving time for both customers and vendors.