The words artificial intelligence (AI), machine learning (ML) and data visualization are everywhere right now. Both AI and ML have gained an immense role in defining the business world and have especially influenced the way we define the customer experience.Source: Customerthink
Growing amount of data available to the organization has led to the development of many analytical tools. As the big data has no significance to the company until and unless it can be converted into valuable insights.Source: HOB
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