Wells Fargo is testing a "chatbot," an automated program that can communicate with the bank's customers on Facebook's messaging platform to give them information on their accounts and help them reset their passwords.Source: Fortune
Facebook's big bet on messenger bots was an oversell from the start. What's shaking out now is a more reserved and perhaps more useful idea of what a bot can be and how a business can use it.Source: AD Exchanger
To making dining more convenient, Barbeque Nation has introduced #Sayhi, a chat bot that helps patrons make enquiries and reserve tables directly from Facebook Messenger.Source: FnB News
Chatbots let your users interact with your service in their own natural language. Use free and open-source tools along with Ruby to build creative, useful, and unexpected interactions for users.Source: HOB
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