Support Engineer

Short Description

Barclays is hiring a Support Engineer who can Define and own the target operational strategy for Active Directory Services within the bank aligned to GTIS structure and operating model.

Job Description

Job Responsibility:
  • Build, lead and motivate the team to High Performing Organisation standards.
  • Maximize AD service stability/availability, while enabling innovation and business agility through technology adoption & transformation
  • Make sure all Key Risk Indicators for Active Directory are kept compliant regularly
  • Provide leadership and vision to team members delivering secure and stable authentication platform to our clients
  • Provide technical leadership, oversight, and governance for Active Directory Services L1 / L2 team

What will you be doing?
  • Create and maintain strong relationships with your stakeholder network, ensuring authentication products and services are relevant and meet the required outcomes
  • Continually assess market capabilities to ensure Barclays is adopting the most relevant capabilities in the industry
  • Define and own the target operational strategy for Active Directory Services within the bank aligned to GTIS structure and operating model
  • Own and prioritize Incident, Problem, Event resolution and change, request implementation for Active Directory Services

What we're looking for:
  • The candidate must have demonstrable experience and have a proven record of at least relevant years of global team management skills within a large multi-site global financial environment
  • The candidate must have delivered major critical services (i.e. Active Directory) design and implementation projects within the last 12 months.
  • The candidate must be experienced in driving, supporting a governing major transformation
  • An avid interest in new technologies and techniques in IT and their potential use in Service and Systems Management

Skills that will help you in the role:
  • Microsoft Active Directory Services as well Window Server management products, SCOM, SCCM, Splunk, etc.
  • Deep understanding on infrastructure management components and related services including DHCP, DNS, DFS, SEP as well desired state configuration solutions (CHEF)
  • Quest Toolset configuration and troubleshooting (Active Roles, Change Auditor, GPOAdmin, Recovery Manager)
  • Automation techniques and tooling


Support Engineer
Mid-Senior-level Information | Technology | Information Technology Full-time Engineering | Information Technology | Other Data Engineer | Software Engineer
If you‚??re thinking about moving forward in your career, you should think about moving to Barclays. 

Everything we do at Barclays starts and ends with helping people move forward in their lives. From helping them move forward in the digital age through Digital Eagles, to getting them started in their first home with one of our mortgages. From helping them realise their business dreams through to supporting young people as they make their first, sure move into the adult world through Life Skills. Whatever the future holds, we want to be there for our customers every step of the way.

In a constantly changing, more complex and closely connected world, we‚??re working together to help our customers tackle the challenges of today and prepare for the future. We embrace data, innovation and every possibility the digital world presents. We think creatively about new services, new products and new ways to deliver existing products and services. We believe in listening to and really understanding our customers so that we can give them the best possible help.  

Our attitude, our shared characteristics, our focus and our determination should make us the first and lasting choice for our customers. If you‚??re looking for a career full of excitement, challenge, purpose and opportunity, we should be your first choice.  

Find out how we could help you move forward with your career. 

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