Senior Manager Analytics

Short Description

We are looking for Senior Manager Customer Analytics, who will lead a small team of data scientists to build and deliver advanced analytics models and solutions across WU business units and functions (e.g., Marketing, Risk, Compliance, Operations, Treasury, Product). In addition, this role would lead data mining of disparate data streams to derive strategic insights for the business and provide analytics support for new initiatives.

Job Description

Key Responsibilities
  • Develop advanced statistical and machine learning models to answer business problems against large and diverse databases.
  • Work with data and IT teams across the organization to ingest and interpret data stream.
  • Develop model specifications, codes and outputs to enable implementation by IT or functional data teams.
  • Perform R&D around different internal and 3rd party data sources for model development Research newer tools, algorithms, datasets for different business analytic applications
  • Break down high level business problems into smaller analytic and modeling exercises for rapid testing and deployment of solutions.
  • Communicate model outputs/findings to diverse analytics and business audiences through rich visualizations and decks.

What We Require
  • Bachelors or Masters in engineering or related discipline from premier institutes (IIT, IISc, NIT) with strong background in mathematics, statistical methods and data mining
  • Ability to partner with business stakeholders to develop solutions for loosely defined problems.
  • Team leadership: Must have experience in managing and mentoring a team of analysts
  • Strong experience in scripting and statistical programming using R, python, SQL, SAS
  • Experience with big data platforms for visualization and processing like Hadoop/Hive/Tableau.
  • Self-starter and high degree of attention to detail.
  • Strong interpersonal and communication skills. Experience working with geographically distributed teams. Knowledge of one or more business/functional areas.
  • 8-12 years of advanced analytics experience across diverse areas such as risk, marketing, new products etc.
  • Expertise in statistical modeling, data mining, machine learning model development
  • Experience in data analysis on large databases with structured and unstructured data
  • Payments or Financial services industry background preferred

Senior Manager Analytics
Mid-Senior-level Financial Services Full-time Business Development Hadoop
With a 160+ year history of connecting people when it matters most, Western Union continues to shape the world in which we live. Western Union offers one of the easiest ways for families, friends and businesses to send money and stay connected almost anywhere in the world. It all comes down to the relationships we have established over many years. Together with our Agents, we speak our consumers languages and live in our consumers neighborhoods. And we share our consumers cultures. We are a significant part of each others lives. As a result, our Agents and employees are more like ambassadors. They are ambassadors of trust. Ambassadors of responsibility. And ambassadors of hope. They are the living, breathing manifestation of who we are as a company and everything we stand for. We are inspired, driven, responsible, connected, and game-changers. And we're moving forward with other new ventures too! Western Union has launched WU Digital in San Francisco, CA. This technology-driven division will focus on mobile and online services. Wherever our customers go and however they want to connect well be there! We did not become the worldwide leader in money movement services overnight. The employees of Western Union have been the backbone of our innovative spirit and continued success since our beginnings in 1851. And its a proud tradition that continues today with the next dedicated, enterprising individual that joins our team hopefully, you!