Short Description
Cyber Coders is looking for Business Intelligence Analyst who will be the vital link between the Information Technology department and our business objectives to support and ensure the successful completion of analytical, building, testing and deployment tasks of our software product's features.Job Description
- Define configuration specifications and business analysis requirements
- Perform quality assurance
- Define reporting and alerting requirements
- Own and develop relationship with partners, working with them to optimize and enhance our integration
- Help design, document and maintain system processes
- Report on common sources of technical issues or questions and make recommendations to product team
- Communicate key insights and findings to product team
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
- Report writing Experience utilizing, but not limited to, the following programs:
- MS Access with VBA programming, Excel
- Various BI Tools
- Qlikview
- SAP Hana
- SAP Business Objects
- SAP C4C CRM
- Microsoft Access Intermediate to Advanced
- Microsoft Excel Intermediate to Advanced
- Validation of all report generated information
- Classroom training to Business Leaders
- Video Conference user support
- Monitoring and maintaining IT Help Desk Ticket Que related to Duties
- Previous experience in Business / Systems Analysis or Quality Assurance
- A Degree in IT / Computer Science Preferred in Business Analytics
- 3-5 years relevant experience as a Business Analyst
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries and understand Data Flow and concepts
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
- Knowledge of E-Commerce and CRM SAP C4C Preferred but will accept Sales force
Business Intelligence Analyst