Companies in India say the use of artificial intelligence (AI) have added jobs in their firms and see little to no job losses as a result of the technology, a report by IT and consulting firm Capgemini showed.
Out of the 86 companies surveyed in India, over 92% have created new job roles related to artificial intelligence, though a significant portion of the additional jobs are in upper management levels. Over 60% do not expect any job losses from AI.
"There is a kind of renaissance in artificial intelligence that is currently going on... This creates a whole series of job roles and job roles will always evolve. In the short-to-medium term, which is what the report focuses on, there will not be massive kinds of job losses," Ron Tolido, executive vice-president & Global CTO for Capgemini's Insights & Data Practice, told ET.
Globally, on average, 15% of the new job roles created by AI were for staff members, that number is just 1% in India.
Globally, about 7% of the job roles created were in the C-suite, in India that number is 22%. AI and the prospect of more work being done by machines has raised a great deal of concerns of the impact on the workforce, especially fears that the job cuts will be faced by those with fewer skills.
Though respondents in India said most of the current benefits were derived from lower labour costs, Tolido said that was not a sign of job cuts. "I tend to look at it from the point of view of productivity. Your workforce has been enhanced with artificial intelligence and can now do more."
Over half of the 86 companies implanting AI technologies in India are doing so at scale â?? implementing it across an entire system. The others are still launching pilots to test the processes. In contrast, of the 135 companies surveyed in the UK, more than 65% were still in the pilot phase of their AI launches. India is also one of the leading countries in implementing artificial intelligence at scale, the report said.
"This isn't a surprises. There are a large number of innovation centres in India and we have seen government projects, such as Digital India, creating a favourable environment," Tolido said.