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How Chatbots Simplify Data Analytics Consumption for Decision Makers
- During your process of interacting with a website or application, the bot can ask relevant questions proactively to further add to the knowledge base, which can then be used to deliver important insights.
- Bots can automate data look-ups as well as extract data from various business systems, such as ERP, CRM, Data Warehouses, and so on, in order to analyze and generate key insights.
- Bots can be used to send out alerts, updates, and real-time information to employees.
- With business intelligence chatbots, one can get data and analytics within 3rd party messaging applications like Skype For Business, Skype, Slack, and many more.
- One can ask natural questions like What is my predicted sales? and the bot instantly answers via text or any multimedia format (image, graphs, pie charts, etc.).
- You don't have to login to a BI system or switch multiple apps to access analytics and data while using a bot.
- A bot allows decision-makers to get granular business insights and metrics right within their actively used messaging application via chat.
- The bot gives a persona to a BI system and eliminates the hassle of switching multiple dashboards and filtering data.
- It features natural conversations and uses AI, Natural Language Processing, and Machine Learning.
- It can adopt to office jargon and can also easily understands user's intent.
- It features real-time alerts where it sends key data/ analytics updates and alerts relevant to the user and, provides them with timely updates in case there are any discrepancies in data.
- It also offers personalized alerts based on user's department, location, hierarchy etc.
- Business intelligence bots are designed for optimal security and features User Authentication, User Authorization, Multi-Factor Authentication, One Time Authorization, and Channel Authorization.
- Seamless integration is another important benefit of BI bots. The bot can seamlessly extract data from BI and LOB systems, such as ERP, CRM, Data warehouses etc.
- It offers hassle-free and quick integration into a current BI software.
- It can also be used for making transactions with LOB systems.