Chatbot is advanced automated chat systems which integrate memories and emotions and handle the queries of the customer. It acts as a conversational entity for managing the interactive chat with every customer. Chatbot is more appealing and customized exactly how human conversation takes place. However, it is a program through which our chat is conducted through online methods, that is, texts and audios. In every industry, if you want to make a reliable customer you need to handle their queries.Source: HOB
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