Chatbots are the Next Big Thing at the workplace, and a number of companies have tried to launch their own versions of this smart technology.Source: Read ITQuick
Bots are everywhere. In our fast-moving world, the interactive bots help in disseminating information to consumers with ease. Many people are turning to social media platforms to contact businesses with complaints, queries, and comments on the product or service. To save time and reduce manual efforts, companies are moving towards bots. Not only that, the bot ecosystem allows brands to engage with their customers in real time.Source: HOB
No matter how large or small a company is, organizations across the globe generate a massive amount of data. While businesses have quickly come to realize that there is tremendous value to be extracted from the large volume of data that is collected, they are still not harnessing the opportunities that can be derived from analyzing data properly.Source: HOB
The adoption of digital channels by customers, patients and practitioners are changing the expectations of customers and delivery process of healthcare product and services. So, companies need to develop expertise in different digital channels to engage large number of diversified customers and groups.Source: HOB
Marketer must understand the significance of relationship building in keeping, growing and acquiring customers. Chatbots came up with the solutions to bridge the communication gap and improve relationship between salesforce and customer.Source: HOB
Chatbots has been proved of great importance in providing customer support and services and handling their queries in different industries. Tour and travel industries have identified potential of chatbots in bringing business growth and customer engagement.Source: HOB
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