Facebook recently announced that the chatbots on Messenger platform have been having problems, and indeed have a failure rate of some 70 percent.Source: Venturebeat
Artificial intelligence (AI) has evolved into a personal digital assistant rather than a physical machine like the Terminator, says Samer Shoueiry of the creative communications group Publicis Communications.Source: Thenational
Chatbots have moved into a unique position over the past few years. Rather than using chatbots to resolve customer service issues solely on company websites or for inside use at organizations.Source: Pymnts
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